Support

Contact us

Email support@riveting.app. Please include your iPhone model, iOS version, app version (shown on the App Store page), and what happened. We try to reply in 3 working days.

Frequently asked questions

What is Riveting?

Riveting is a roguelike game for iPhone. You shoot a core into a board of rivets. Each rivet you hit adds damage to the creature you fight. Win fights, pick rewards and get to the boss.

Is Riveting free?

Act I, Rustwood, is free with two heroes. One purchase unlocks the full game: all acts and all heroes. There are no ads and no item store.

I bought the full game, but it is locked. What do I do?

Open Settings in the game and tap “Restore purchases”. Use the same Apple Account that you used to buy the game. Make sure that you have an internet connection.

I am asked for approval for the purchase. Why?

Ask to Buy or a payment check can hold a purchase. The game unlocks when Apple approves the purchase. You do not have to keep the game open.

Can I get a refund?

Apple handles all payments. Ask for a refund at reportaproblem.apple.com.

Does Riveting need the internet?

No. You can play with no connection. The App Store needs a connection only to buy or restore the full game.

Where is my progress kept? Can I move it to a new iPhone?

Your progress stays on your iPhone. Riveting has no accounts and no cloud save. An iCloud Backup or a computer backup of your iPhone can include your progress. Restore that backup to the new iPhone to move it.

How do I start again from zero?

Delete the app, then install it again. This deletes all progress and settings. Your purchase is not lost: tap “Restore purchases”.

Can I make the game easier to see or play?

Yes. Settings has left-hand mode, reduce motion, screen shake, haptics and volume controls. Special rivets have their own shapes as well as colors. Menus support Dynamic Type and VoiceOver.

I found a bug. How do I tell you?

Send an email to support@riveting.app. Tell us your iPhone model, iOS version and what you did before the bug. A screenshot helps. TestFlight players can also send feedback from the TestFlight app.

Read our Privacy Policy.